Terms of Service

Last updated: September 10, 2026

These Terms of Service ("Terms") govern your access to and use of the website at useleverai.com, and the consulting, automation, software, and messaging services provided by Lever AI LLC ("Lever AI," "we," "us," or "our") (collectively, the "Services"). By using the Services, contacting us, or receiving messages from a program we operate, you agree to these Terms. If you do not agree, do not use the Services.

1. The Services

Lever AI designs, builds, and operates automation, integrations, and custom software for businesses. This may include internal tools, scheduling and booking systems, payment integrations, and transactional messaging (email and SMS) sent on a client's behalf. Specific deliverables, timelines, and fees for a paid engagement are defined in a separate written proposal, statement of work, or agreement ("Engagement Agreement"). If an Engagement Agreement conflicts with these Terms, the Engagement Agreement controls for that engagement.

2. Eligibility and Accounts

You must be at least 18 years old and able to form a binding contract to use the Services. If you use the Services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms. You are responsible for maintaining the confidentiality of any credentials issued to you and for activity under your account.

3. Client Responsibilities and Acceptable Use

When you use the Services (including systems we operate for you), you agree that you will not, and will not permit others to:

upload or transmit contact information without a lawful basis and, where required, valid consent;
use messaging features to send marketing content through a program registered as transactional, or to send unlawful, deceptive, harassing, or prohibited content;
violate any applicable law or the rules of any carrier, messaging aggregator, payment network, or third-party platform used to deliver the Services (including the TCPA, CAN-SPAM, CTIA guidelines, and card network rules);
attempt to gain unauthorized access to, disrupt, reverse engineer, or misuse the Services or their infrastructure.

Where we operate a system on your behalf, you are the controller of the end-user data in that system and are responsible for providing any legally required notices to and obtaining any required consents from your staff, contractors, and customers.

4. SMS / Text Messaging Terms

Messaging programs operated by Lever AI (for itself or on behalf of a client) send transactional and operational messages only, such as notifications when an appointment is booked or cancelled, reminders, and account or service notifications.

By opting in — via an actively selected (non-pre-checked) checkbox, an account setting, or by providing a mobile number with express agreement — you consent to receive automated text messages related to the applicable service.
Message frequency varies based on activity.
Message and data rates may apply.
Reply STOP at any time to unsubscribe; you will receive a single confirmation message. Reply HELP for help, or email cline@useleverai.com.
Consent to receive messages is not a condition of employment or of purchasing any goods or services.
Carriers are not liable for delayed or undelivered messages.

Mobile phone numbers and SMS opt-in information are never sold, rented, or shared with third parties for their own marketing purposes. See our Privacy Policy for details on how messaging data is handled.

5. Fees and Payment

Fees for paid engagements are set out in the applicable Engagement Agreement. Unless stated otherwise, invoices are due on receipt, fees are non-refundable once work is performed, and late amounts may be suspended or accrue interest as permitted by law. Payments may be processed by third-party processors (see Section 6); you authorize us and those processors to charge the payment method you provide.

6. Third-Party Services

The Services rely on third-party providers, including Twilio (messaging), Stripe (payments), Supabase (backend and database hosting), Formspree (contact form), and Netlify / GitHub Pages (website hosting). Your use of features powered by these providers may also be subject to their terms and policies. We are not responsible for the acts, omissions, or availability of third-party services.

7. Intellectual Property

As between the parties and except as stated in an Engagement Agreement, Lever AI retains ownership of its pre-existing materials, tools, frameworks, and know-how. Ownership of custom deliverables is governed by the Engagement Agreement; absent one, custom deliverables transfer to the client upon full payment, and Lever AI retains a license to its underlying reusable components. The website and its content are owned by Lever AI and may not be copied or reused without permission.

8. Confidentiality

Each party agrees to protect the other's non-public information disclosed in connection with an engagement and to use it only to perform under these Terms or an Engagement Agreement.

9. Disclaimers

The Services are provided "as is" and "as available," without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that messages or payments will always be delivered or processed. Lever AI does not provide legal, tax, or compliance advice; you are responsible for your own regulatory compliance.

10. Limitation of Liability

To the maximum extent permitted by law, Lever AI and its owners and personnel will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability arising out of or relating to the Services will not exceed the amount you paid to Lever AI for the specific engagement giving rise to the claim during the three (3) months before the claim arose, or USD $100 if you have paid nothing.

11. Indemnification

You will defend, indemnify, and hold harmless Lever AI from and against any claims, damages, and expenses (including reasonable legal fees) arising from your content, your data, your use of the Services, or your violation of these Terms or applicable law — including any claim that you sent messages without required consent.

12. Term and Termination

These Terms apply while you use the Services. We may suspend or terminate access if you violate these Terms, create risk or legal exposure, or fail to pay amounts due. Provisions that by their nature should survive termination (including Sections 5, 7–11, and 13) will survive.

13. Governing Law

These Terms are governed by the laws of the State of Nevada, without regard to its conflict-of-laws rules. The state and federal courts located in Nevada will have exclusive jurisdiction over any dispute not subject to informal resolution, and the parties consent to their jurisdiction and venue.

14. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date above reflects the most recent version, and continued use of the Services after a change constitutes acceptance of the revised Terms.

15. Contact

Lever AI LLC
Email: cline@useleverai.com
Website: useleverai.com